Terms of Service
Effective October 23, 2026
These terms cover Aventum's websites and One, the CRM and back office we provide to home service businesses. By using them, you agree to these terms. Questions: support@goaventum.com.
The service
One helps a business answer leads, draft estimates, schedule jobs, send texts and manage reviews. Drafts made by One's assistant are suggestions: the business approves prices and appointment times before customers receive them, and is responsible for what it sends.
Accounts
Keep your sign-in details private and tell us if you think your account has been used without permission. You're responsible for activity under your account.
Acceptable use
- Only text or call people who agreed to hear from your business, and honor STOP requests.
- Follow the laws that apply to your business, including texting, calling, call recording and privacy laws.
- Don't use One to send spam, misleading messages or unlawful content, or to interfere with the service.
Connected services
If you connect Google or other services, their own terms also apply. You can disconnect them at any time. Our privacy policy explains how we handle data from connected services.
Your data
Your business's data stays yours. We use it only to provide the service, as described in our privacy policy. You can ask for a copy or for deletion.
Fees
Fees are set in your agreement with Aventum. Text, call and other usage costs may be passed through as agreed.
Availability and changes
We work to keep One available and reliable, but can't promise it will be uninterrupted or error-free. We may improve or change features over time.
Liability
To the extent the law allows, Aventum isn't liable for indirect or consequential losses, and our total liability is limited to the fees you paid us in the 12 months before the claim.
Ending service
Either side can end service as set out in your agreement. We may suspend accounts that break these terms. After service ends, we delete your data as described in our privacy policy.
Changes to these terms
We'll post updates here and change the date above. Continuing to use the service means you accept the updated terms.
Contact
Aventum · support@goaventum.com